Communication is vital to building strong customer relationships and strengthening the bottom line of your business. Understandably, there’s a ton that goes into it –
Customers are the core of any successful business. Without them, companies can’t prosper; they’re inextricably linked. To that end, businesses must build and maintain strong
The restaurant industry is constantly changing and evolving, and the customer experience is no exception. In order to stay ahead of the curve and provide
This year, real-time engagement with customers will be as important as ever. With technology becoming more and more advanced, customers will expect companies to be
Why is it that, in 2020, that so many businesses are still struggling with their customer relationship management (CRM)? Though software is readily available to
When conducting business, it is important to gauge customer satisfaction levels in order to determine whether you are meeting their needs. There are many free
Over the course of the coronavirus pandemic, restaurants have had to adapt their operations to ensure the safety of their customers and employees. It hasn’t
In the modern age, efficient surveys are the key to success for many industries, and the restaurant business is no exception. In order to build
With customer attention more divided than ever before, establishing customer loyalty has become a challenging task for restaurant owners. Ensuring that your customer comes back
