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Get Personal: Perfecting the Customer Experience with Retention360

With millions of companies competing for consumer attention, it’s no secret that strong customer experiences are consistently the demarcating line between successful businesses and those

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Tony Castiglione May 19, 2022

How modern restaurants can benefit from AI-driven customer service

In a world increasingly dominated by automation, it’s no wonder that restaurants are turning to artificial intelligence (AI) for help with their customer service. After

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Tony Castiglione May 17, 2022
CRM Requirements

Boost Your Restaurant’s Retention Rates with the right CRM Tool

In their 2018 CX review, Gartner predicted that customer experience would become the key differentiator for 81 percent of businesses in the years to follow.

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Tony Castiglione May 12, 2022
Customer Involvement

Learn How To Keep Your Customers Involved

When was the last time you considered yourself a ‘regular’ at a local restaurant? The food service industry is changing at a rapid pace, and

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Tony Castiglione May 10, 2022

High Customer Engagement Secrets: Skyrocket Engagement With 3 Tips

There are a number of effective ways to promote your business and reach a wider audience. You can market your business through advertisements, social media

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Tony Castiglione March 31, 2022

How to Refine Your Customer Involvement Strategy

Customer involvement is one key to the success of any business. Much like a family, customers are the lifeblood of a company, and their involvement

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Tony Castiglione March 31, 2022

The Most Efficient Way to Track Customer Feedback

Operating a business is not only about ensuring that your products or services are selling well, or your ranking is improving on SERPs. It is

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Tony Castiglione March 31, 2022

5 Techniques To Master Customer Communication Management

Good communication is essential in any business relationship. It builds trust and fosters a healthy connection between customers and business owners. Want new business? We

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Tony Castiglione March 24, 2022

The Best Way To Communicate With Customers

Communication connects individuals from all walks of life, regardless of their location, time, or culture. In the business world, communication is just as important –

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Tony Castiglione March 24, 2022
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